SUPPORT & CARE
INTERNATIONAL SHIPPING – STANDARD
We want to serve our customers world wide shipping. ShabeenV ships to almost all countries worldwide. All our products have a standard shipping fee. Your order will be shipped from one of our warehouses. Our Products Ship from Australia, Germany, United Kingdom and China. Our current estimated delivery time is around 1-2 weeks.
OWNERSHIP POLICY
To ensure fast order dispatch times, as an order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at info@shabeenv.com Any delivery date or time specified by us is a best estimate only and ShabeenV will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, ShabeenV does not take responsibility of lost during transit. Once items are marked delivered ShabeenV does not claim responsibility for the item unless it comes in with notable damages.
RETURNS
We do not accept returns on all products for any given reason. If items arrive damaged or not as expected our team will investigate into the matter and assist you. For further inquires and to issue a return just contact info@shabeenv.com
ORDER PROCESSING
If the item ordered is in stock, please allow 2-4 business days to process your order once payment is received and cleared. During high volume sale periods or during new releases there may be minor delays. Custom orders such as chains take about 7- 10 days for production alone depending on the order. The day your order has been sent out for shipping, you will be emailed with tracking number to follow the placed order. All orders are dispatched on weekdays. There are no orders dispatches on weekends or holidays.